CLIENT CARE & RESOLUTION
Making A Complaint
At Laureate, we value our clients and strive to provide the highest level of service.
However, we understand that there may be times when our service does not meet your expectations. We are committed to addressing any concerns you may have and improving our services based on your feedback.
If you have a complaint, please fill out the form below with as much detail as possible. Your feedback is important to us, and we will make every effort to resolve your issue promptly and efficiently.
Submit Details
CONTACT DETAILS
Office Address
Suite No. 77, Rasis Business Center
Al Barsha, Dubai, UAE
Dubai Phone
OUR RESOLUTION COMMITMENT
We formally acknowledge receipt of your complaint in writing within 24 hours.
Our senior team conducts an independent review within 3 to 5 business days.
We provide a clear written outcome and appropriate corrective action.